Customer Experience

Since buyers count on comprehensive and multichannel service, we help businesses meet this demand and deliver personalized and coherent support – both before and after the order is placed, as well as in the process.

Our products respond to current tendencies within the corresponding industry or market and ensure an all-around experience via the whole scope of channels – mobile, web, social, click & collect, POS.

Customer relationship and marketing management and automation: building, enhancing, and cementing stable relationships based on the all-encompassing, exact, and effective data.

Loyalty campaigns: developing and introducing client holdover schemes with the help of CRM techniques via mobile, web, and offline touchpoints.

In-store experience: implementing innovative solutions, such as mobile technologies and POS devices, into offline shopping spaces.